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ITIL as a strategic business tool April 22, 2007

Posted by Matsu in Business, Information Technology, Management, Technology.
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Most I.T. professionals are familiar with ITIL (the Information Technology Infrastructure Library) as a ‘best practices’ for IT operations but few have grasped the strategic advantage of ITIL for business.

The current edition of CIO magazine has this wonderful article which gives the perspective of ITIL as a strategic planning tool. Check it out.

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